FAQs

Shipping And Handling: Charges for delivery are not included in the stated product price – see Delivery for details of applicable charges.

Most products on this site are delivered by USPS Priority Mail within the US. All products ordered have a handling time of 2 working days and will normally arrive within 3 – 5 working days. Please note that most delivery services do not operate on Saturdays or Sundays. We also use UPS and FedEx.

Back Orders: If your item is not in stock, we will back order for you. You will always be emailed to keep you informed with the option to cancel your order if you would rather not wait.

Guarantee and Warranty Policy: Every product purchased from us is guaranteed by the manufacturer as set out in their guarantee statement. If your purchase fails in some way within the period stated you may return it to us and we will arrange a refund or replacement subject to conditions below.

The above guarantee does not cover transit, physical damage, damage caused by fire, liquid immersion or spillage. All guarantees are in addition to and do not affect your statutory rights as a consumer.

Able Motion Mobility products are warranted to be free from defects in material and workmanship for a period of twelve (12) months from the date of the original customer’s purchase. All warning messages on labels must be adhered to strictly, and regular maintenance procedures must be followed.

The Warranty is effective only if the products or parts of the product have been installed in accordance with Able Motion Mobility’s written recommendations and with established installation practices and by an authorized dealer of Able Motion Mobility. Able Motion Mobility does not assume liability for defective products not manufactured or supplied by it, even though some products are used in conjunction with Able Motion Mobility products. Any and all claims for Warranty adjustments must be originated within the twelve (12) months.

Warranty Registration must be completed & submitted online within the twelve (12) month at warranty.ablemotionmobility.com, for any Warranty claim to be considered. 

Mobility Programs - Mobility Devices are eligible for reimbursement under the terms of the various mobility programs offered by GM, Saturn, Ford, Chrysler LLC, Dodge, Toyota, Lexus, Volvo, Volkswagen, Subaru, Honda and the State of Texas. These programs were established to provide cash payments to disabled drivers for the installation of adaptive equipment in any new vehicle, whether it is purchased outright or leased. Please refer to our rebates page for direct links to car manufacturers programs:  


Installation Help Videos

Watch Installation Help Videos HERE

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